SMS Opt-In
No mobile information will be shared or collected with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Data collection:We are committed to protecting your privacy. Your phone number is collected solely for the purpose of sending service-related SMS messages and managing your registration. We do not use your phone number for marketing purposes.
Your personal information, including your phone number, will not be transferred or shared with any external organizations or third parties under any circumstances.
- Data security: We implement security measures to protect your personal information from unauthorized access, sharing, alteration, and destruction.
- Data retention: Data is systematically deleted as projects are completed or requests closed out.
- Consent: Customers provide consent to receive texts from Phoenix Home Comfort, LLC by opting in either in person at our office or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide their phone number, and staff is trained to ask if the customer would like to opt in to SMS-based notifications. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe at any time." They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.
- Security: Our SMS service provider meets all government regulations and requirements for providing our service.
- Opt-out: Customers can text STOP to opt-out.
- Non-sharing: User information is only shared with third parties regarding the job or service requested.
- Customer Support Contact Information: If you have any questions or need assistance regarding our messaging services, you may contact us by texting HELP to the number from which you received messages. Alternatively, you can reach by phone by calling 865-324-7601 or by email at sam@phoenixhomecomfort.com.
- Privacy Policy Questions: If you have any questions, concerns, or requests regarding your privacy or this policy, you can contact us by phone by calling 865-324-7601 or by email at Sam@phoenixhomecomfort.com.
- Terms and Conditions Link: https://phoenixhomecomfort.com/terms-conditions/